Delete your data

You can delete your We Do Marketing account and everything in it at any time. Here's how, and what happens next.

Option 1: Delete from the app

• Sign in and open Settings → Account.
• Choose Delete account and confirm.
• If you're the owner of a team workspace, you'll be asked to transfer ownership or delete the workspace first.

Option 2: Ask us by email

Email privacy@wedomarketing-tech.com from the address on your account with the subject "Delete my data". We'll confirm the request and complete it within 30 days. If you signed in through Facebook or Instagram and can't access your account, tell us the name on the connected page or account so we can find it.

What gets deleted

• Your profile and sign-in details.
• Brands, brand kits, uploaded files and generated campaigns.
• Contacts, email lists and outreach records.
• Access tokens for every connected platform, which also ends our access to those accounts.
• Performance data we pulled from connected platforms.

Deletion is completed within 30 days, and removed from backups within a further 35 days. We keep only what the law requires, such as billing records, and nothing else.

Disconnect a platform without deleting your account

• In We Do Marketing: Brand → Connected accounts → Disconnect. We delete the stored token immediately.
• Facebook and Instagram: Facebook Settings & privacy → Settings → Apps and websites → We Do Marketing → Remove.
• Google: myaccount.google.com/permissions → We Do Marketing → Remove access.
• Other platforms: use the connected-apps settings of that platform.

When you remove our app on a platform, we're notified where the platform supports it and delete the data we received from that platform. More detail is in our Privacy Policy.